Last updated: Jun 25, 2026
We want you to love your South Beach Collagen Filler Serum. Every order is backed by a 30-day money-back guarantee.
If you're not satisfied for any reason, you can request a full refund of the purchase price within 30 days of your order date — even if the bottle is empty. Simply contact our support team to start the process.
Return shipping costs are the customer's responsibility unless the item arrived damaged or incorrect. We recommend using a trackable method, as we can't be responsible for returns lost in transit.
Once your refund is approved, it is credited to your original payment method. Please allow 5–10 business days for the credit to appear, depending on your bank or card issuer. Original shipping charges, if any, are non-refundable.
If your order arrives damaged, defective or incorrect, contact us within 7 days of delivery and we'll make it right with a replacement or refund at no extra cost to you.
Orders are fulfilled by our authorized third-party merchant and order desk. Refund timing may depend on that merchant's standard processing. If you ordered through a marketplace or seller other than this official Site, please request your refund through that seller, as we can only process orders placed through our authorized desk.
Questions about a refund or return? Email [email protected] — we're here Mon–Fri, 9:00–17:00 ET.
