Find out where your South Beach Collagen Filler Serum is.
When your order ships, our order desk emails you a confirmation with a tracking number and a carrier link. Tracking usually becomes active within 24–48 hours of dispatch.
To check your status:
U.S. orders generally arrive within 3–7 business days after dispatch; remote areas may take a little longer. International timelines vary by destination and customs.
Check your spam or promotions folder first. If it's still missing, email us with the name and email used at checkout and we'll resend your details.
Contact us as soon as possible. We can often update the shipping address before an order leaves the warehouse, but once it has shipped we're limited by the carrier's options.
Questions about an order? Reach us at [email protected] or visit the contact page.
